J & J Air is a family owned HVAC company in North Myrtle Beach, SC. We provide fast, friendly service to residential and commercial clients, and we’re proud to be a certified Trane Comfort Specialist. Our team is known for professionalism, quality workmanship, and a commitment to honest, reliable service. Join a company that values integrity, supports growth, and takes pride in doing the job right.

Benefits:

Paid Holidays
Uniforms
401(k) matching
Company parties
Dental insurance
Health insurance
Paid time off
Vision insurance

Position Overview

J & J Air is seeking a highly organized, client-focused HVAC Installation Coordinator to support our HVAC installation department. This position plays a key role in coordinating construction permits, scheduling installation appointments, providing administrative support, and ensuring exceptional client experience throughout the installation process. The ideal candidate is detail-oriented, communicates effectively, and thrives in a fast-paced environment while managing multiple priorities.

Key Responsibilities

Coordinate and obtain required construction permits for HVAC installation projects.
Work closely with the HVAC sales and installation teams to ensure all permits and documentation are completed accurately and on time.
Schedule installation appointments and maintain communication with clients regarding project timelines.
Provide administrative support for the installation department, including data entry, document management, and maintaining accurate client records.
Conduct post-installation "Happy Calls" to ensure client satisfaction, answer questions, and address any concerns.
Assist with processing installation paperwork and ensuring all required documentation is complete.
Communicate professionally with homeowners, contractors, municipalities, and internal team members.
Help develop and improve office procedures and workflows to increase efficiency.
Prepare reports and assist management with installation-related administrative tasks as needed.
Deliver exceptional client service while representing J & J Air in a professional and positive manner.

Qualifications

Previous customer service or administrative experience required.
Experience coordinating permits, scheduling, and construction processes.
Strong organizational skills with excellent attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Excellent verbal and written communication skills.
Proficiency with computers, data entry, and Microsoft Office applications.
Ability to work independently while collaborating effectively with a team.
Knowledge of the Grand Strand area is a plus.

Why Join J & J Air?

At J & J Air, you'll be part of a team that values professionalism, teamwork, and outstanding customer service. This role offers the opportunity to make a meaningful impact by helping ensure our installation projects run smoothly while creating positive experiences for our customers.

Compensation: $22.00 - $24.00 per hour

J & J Air - Keeping You Comfortable

J & J Air is a locally owned & operated heating & cooling company on the Grand Strand. We serve both residential & commercial clients. Our trademark is fast, friendly service by well trained & licensed technicians.

We’re proud to be a Trane Comfort Specialist dealer. As a Trane Comfort Specialist dealer, we are fully committed to excellence in every aspect of our business. The Trane Comfort Specialist designation means that we meet Trane’s strongest standards for professionalism & technological expertise. It’s our team that makes the difference.

Back in 2001, J & J Air was founded on the basic idea that consumers should be able to rely on a company that holds itself to higher standards. To our way of thinking, honest work grows an honest business by offering quality products & services at a competitive price. We follow the same basic principle today as our business continues to grow, & we never forget what got us here. There are many exciting options for a career in HVACR waiting to be explored.

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